- This event has passed.
November 7, 2019 @ 10:00 am - 11:00 am CST
Want to learn more about how to utilize the 211 Helpline, and the type of needs/questions we answer daily? The Helpline Center is offering 211 University!
Staff will share information about the expansion of 211, the role of 211 in a community including the types of calls we answer, our role in a disaster, how we respond to crisis calls and more.
Database staff will share tips and tricks including how to search and find resources through our 211 online database, various resources guides, translating resources, HelpSheets, and Community Calendars.
Feel free to forward this email/invitation to your contacts; 211 University is open to the public. We simply ask for advance registration. Also, feel free to bring a laptop so you can click along during the ‘how-to’ portion of the presentation.