Learn how to be cultural sensitive in your care delivery, recognize cultural differences and address any barriers to care, and identify tools and ways to deliver care in a culturally sensitive manner. Training provided through the WIC CIAO Project by Tami Hogie-Lorenzen, SD Urban Indian Health.

Using empathy and person-first language when working directly with families of young children. Participants will learn to define what empathy is and is not; identify the factors that influence empathetic behavior; and explore techniques that enhance empathy skills. Training provided through the WIC CIAO Project by Lora Hayes.

Training series for service providers working with families with young children. Topics include cultural awareness, refugee resettlement, and working with interpreters. Training provided through the WIC CIAO Project in partnership with LSS.

Define and explain the concept of social determinants of health (SDH) and identify and categorize the key social determinants of health affecting children, including but not limited to access to healthcare, nutrition, housing stability, parental education level, and community safety. Training provided through the WIC CIAO Project by Jennifer Weber, MPH, RD.

Participants in this course will gain an understanding of the role of the interpreter, the difference between interpretation and translation, and best practices for working through interpreters. Training provided through the WIC CIAO Project in partnership with LSS, presented by Valeria Wicker.

Recognize the differences between cultural competence and cultural humility and identify tools to support increasing self-awareness in order to increase capacity for cultural humility. Training provided through the WIC CIAO Project by Erika Iverson, SD Urban Indian Health

Engage in a language immersion experience and discuss challenges of language acquisition. Training provided through the WIC CIAO Project in partnership with LSS, presented by Laura Smith-Hill.

Listen to voices of immigrant and refugee residents as they speak to their backgrounds, what brought them to the US, some key points regarding life in their homeland, the main challenges in adjusting to life in the US and perspectives on how to support success for our culturally diverse clients. Training provided through the WIC CIAO Project in partnership with LSS.

Explore what it means to become a refugee and the process of resettlement from country of origin, to refugee camp, to the interview process, arrival and adjustment to life in a new country. Training provided through the WIC CIAO Project in partnership with LSS, presented by Laura Smith-Hill and Valeria Wicker.

Discusses the advantages and disadvantages of specific cultural norms and values. Training provided through the WIC CIAO Project in partnership with LSS, presented by Laura Smith-Hill and Valeria Wicker.

Explore and discuss key aspects of culture. Using descriptive cultural continuums and examples from lived experience we will identify and discuss cultural norms. Training provided through the WIC CIAO Project in partnership with LSS, presented by Valeria Wicker.